Evolution of Customer Relationship, CRM Concepts, CRM and Marketing Strategy, CRM Planning and Implementation
Fundamental of Computer and Basic of Operating Systems, Basic of MS Office: MS Word (Word Processing), TYPING
Fundamentals of Digital Marketing, Website Creation, On-Page SEO, Web Analytics & Monitoring, Social Media Marketing – I, Chat GPT & AI Tools
Communication Skill & Personality Development, News Writing and Reporting, Basic Knowledge of computer, Developing Effective Listening and Speaking Skills
